Frequently Asked Questions

Contact our office at 262.771.0909 after Oct. 9. We will assist you with the application process and information necessary to qualify.

Email applications@christmasclearingcouncil.org or call 262.771.0909 and our staff will make the changes.

No. You may not receive gifting services from more than one organization. You might think you’re increasing your chances of getting help by applying to multiple agencies, but it’s delaying your application from being approved by any one organization. CCC works with several other giving organizations in the county to ensure giving remains fair for all and no family receives multiple forms of help while others are left out. If you do not get accepted at CCC, we will work to find you help based on your situation.

Please encourage those who need our help to apply for assistance themselves. If a potential client needs help completing the online application or contacting our office, we welcome you to work with that family. There is a spot on the application to list your contact information as the person completing the application. Families are always welcome to contact our office themselves for assistance in applying as well.

Yes. If your baby is due before March 25, you may add that child to your application for the current year. Please enter the due date as the child’s birthdate. Information pertaining to this child can be updated if Christmas assistance is needed in future years.

No. The parent or guardian with primary custody is the one who should apply. If parents have joint custody and both live in Waukesha County, they can alternate the years they apply for the children. If parents have joint custody, but one parent lives outside of Waukesha County, only the parent who lives in Waukesha County may apply.

That depends. If you have custody of your significant other’s children, then you may apply for them. If you do not have custody, then the biological parent should apply, even if you and your significant other live in the same household.

No. Even though you are living at the same household, you must apply for only your children. Likewise, if the friend or family member you are living with needs our assistance, they must apply for only their children on a separate application.

Once you are fully qualified by our office staff, you will be eligible for one of the following programs: Sponsorship (where you are matched with a member of the community who will buy your child(ren) gifts directly, Toy Shop (if you aren't sponsored you will be invited to our one-day event in December to shop for your children ages 0-11), Teen Gift Card (if you aren't sponsored, your teen will receive gift cards from CCC).